Enacting SLAs in Clouds Using Rules

The emergence of Cloud Computing raises the question of dynamically allocating resources of physical (PM) and virtual machines (VM) in an on-demand and autonomic way. Yet, using Cloud Computing infrastructures efficiently requires fulfilling three partially contradicting goals: first, achieving low violation rates of Service Level Agreements (SLA) that define non-functional goals between the Cloud provider and the customer; second, achieving high resource utilization; and third achieving the first two issues by as few timeand energy consuming reallocation actions as possible. To achieve these goals we propose a novel approach with escalation levels to divide all possible actions into five levels. These levels range from changing the configuration of VMs over migrating them to other PMs to outsourcing applications to other Cloud providers. In this paper we focus on changing the resource configuration of VMs in terms of storage, memory, CPU power and bandwidth, and propose a knowledge management approach using rules with threat thresholds to tackle this problem. Simulation reveals major improvements as compared to recent related work considering SLA violations, resource utilization and action efficiency, as well as time performance.